The buyer ’s self-tested indoor toxic gas exceeded the standard by 3 times, and the industry and commerce department recommended sending the furniture for inspection
Nandu News When the Da Vinci furniture incident has not gone away, the citizen Miss Xu encountered the problem of the smell of children's furniture imported wood materials. Ms. Xu, a citizen, purchased a new set of children's furniture for her son, which cost more than 17,000 yuan. Nearly 9 months after the room was left empty, the smell was still strong. The on-site inspection of the testing company found that all toxic gases such as formaldehyde and TVOC in the room exceeded the standard. Furniture sellers questioned the test and insisted that customers send samples for testing.
9 months after opening the window, the smell of furniture is still big
According to Miss Xu, in November last year, at a children's furniture store in West Weijiasi Square on Huangpu Avenue, he bought three new children's furniture for his son, including beds, bookcases and wardrobes. A total of 17,498 yuan was spent. All furniture was delivered on December 25. At that time, the sales staff claimed that the furniture wood was 100% from Russian scotch pine.
After about 9 months, the new house opened windows every day for ventilation. Miss Xu also bought a lot of charcoal packs, formaldehyde removal products, and even smoked with white vinegar. But the room tastes great. On August 11, Ms. Xu paid 600 yuan at her own expense to ask Guangzhou Zhongfeng Pioneer Environmental Protection Technology Development Co., Ltd. to test the air quality of her home. The “Indoor Air Test Report†provided by Miss Xu shows that in the children ’s room project, the three items of formaldehyde, benzene, and TVOC are higher than the standard Class I values: 0.03, 0.05, and 1.14. TVOC is more than 3 times higher. The formaldehyde index in other rooms slightly exceeded the standard, but TVOC did not exceed the standard.
Clerk: Even if you bite with your mouth, you don't have to worry about poison
A few days ago, as a consumer, the reporter went to the children's furniture brand store in West Weijiasi Plaza, Huangpu Avenue, Tianhe District. On-site sales staff paid a certain introduction that these children's homes are made of 100% solid wood, "It is camphor pine wood, which has a smell of wood, which can promote the sleep of children." According to its introduction, according to the test, even if the children bite with their mouths, they do not have to worry poisonous.
Fu Mou said that the paint applied on the surface of the home is "water-based paint". The paint uses water directly as the solvent, which is different from paints, baking paints and other chemical products. "This formaldehyde is completely free of formaldehyde, and the content is zero."
Regarding the source of wood, Fu said: "Now everyone is very sensitive to the concept of imports, so the manufacturers said that they should not directly say that they are imported, because a small part of the wood may also be from the Chinese side. They said that when they introduced it, It is said that the place of timber production is the middle zone between Russia and Daxinganlin. " However, when searching on their official website, the reporter found that the company's profile read "Selected imported Russian scotch pine as raw material, processed by European advanced wood processing technology, and used non-toxic environmentally friendly water-based paint."
Vendor: Do not approve indoor reports
The reporter called the company's customer service phone. A staff member of the complaint department surnamed Wu said that the indoor test report provided by customer Ms. Xu did not prove that the toxic gas must have originated from furniture. "The gas in the air may also come from the walls and floors, and their home is newly renovated."
"If the customer insists that our products have problems, and hopes to send the samples to the quality supervision bureau and other authoritative departments for testing," Wu said, after testing, if the products do contain hazardous substances, etc., "all Our company will be responsible for the loss ".
Industry and Commerce Department: It is recommended to send the product for inspection
Ye Guanyong, head of the Consumer Protection Division of the Guangzhou Municipal Industry and Commerce Bureau, suggested that the citizen Ms. Xu may request relevant test reports from the factory. If the other party cannot provide, they can directly prosecute. If the other party provides a qualified test report, it is not able to prove that the furniture she has purchased is completely free of quality problems. The results of sample sending and random inspection only show that the batch of products meet the standard and can be sold on the market, but there is no guarantee that there will be no defects in certain objects. Therefore, if consumers want to protect their rights, it is recommended to send the product for inspection and conduct sample testing for the items that need to be tested.
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